Update crashed my site

  • Resolved jimmerd

    (@jimmerd)


    1 year, 11 months ago

    On update to 3.28.1, site crashed, gave me this error:

    Version 3.28.1 | By MetaSlider | View details

     This plugin failed to load properly and is paused during recovery mode.

    An error of type E_COMPILE_ERROR was caused in line 9 of the file /home/jimdug/jimdugan.com/newsite/wp-content/plugins/ml-slider/lib/appsero/src/Client.php. Error message: Cannot declare class Appsero\Client, because the name is already in use

    I’ve disabled the plugin.

    Is the fix on my end or yours?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Steve Burge

    (@stevejburge)

    @jimmerd. Thanks for using MetaSlider.

    Apologies – we released this plugin update because of an update to Appsero. It looks like there may be a conflict with at least one other plugin that has Appsero.

    We’re working on it now and should have a fix shortly.

    Plugin Author Steve Burge

    (@stevejburge)

    @jimmerd 3.28.2 is released now with the fix.

    Thread Starter jimmerd

    (@jimmerd)

    Works! Thanks!

    Plugin Author Steve Burge

    (@stevejburge)

    Great, thanks @jimmerd

    You were one of the first to report this and we appreciate it.

    This only happened on sites that had MetaSlider installed, plus one of a small group of plugins with a specific AppSero configuration.

Viewing 4 replies - 1 through 4 (of 4 total)
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