Update Crash my site

  • Resolved dardeez200

    (@dardeez200)


    3 years, 6 months ago

    Hello support

    while doing the update today, it crash my site and I cannot activate it without crashing my site. it make my site unavailable

    What happen to this plugin ? it was working fine since the update

    Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)

  • hi @dardeez200

    sorry to hear that you encounter some issues with our plugin.
    Can you add in your wp-config.php file the following code?
    define( 'MATOMO_SAFE_MODE', true );
    and share with us the system report available from Matomo Analytics > Diagnostics?
    Regards

    Mat

    hi @dardeez200

    Did you have time to read my previous answer?
    Any questions?

    Kind regards

    Mat

    Thread Starter dardeez200

    (@dardeez200)

    Hello,

    I cannot am not that good in coding. I had to uninstall the plugin and use another one.

    Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)
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