Update Checkout error

  • Resolved eciggsrus

    (@eciggsrus)


    8 years, 1 month ago

    Hello everyone,

    I updated the plugin this morning, but now items are not visible in the Checkout Page when the customer has selected the items that they wish and has pressed to Go to Checkout button.

    https://www.ecigarettesrus.com.au

    Can anyone offer and solutions or suggestions?

    Thank you in advance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Justin Sainton

    (@justinsainton)

    Hi eciggsrus,

    That seems to indicate you are encountering a fatal error.

    We’d love to help resolve that. You (or your host) may have server logs or debug logs that would indicate what that error is.

    Alternatively, you can reach out to Mihai, one of our awesome support techs, to help debug the issue. You can reach him at [email protected].

    Thanks! We’ll help you get this sorted ASAP.

    Thread Starter eciggsrus

    (@eciggsrus)

    Hello Justin,

    Thank you for taking the time to reply to my message. I will contact Mihai as you suggest as I am not sure how to identify the problem.

    Thank you once again.

Viewing 2 replies - 1 through 2 (of 2 total)
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