Update cause site error

  • Resolved TVoltz

    (@tvoltz)


    4 years, 4 months ago

    Website was down showing that there was a critical error. I saw there was an update to the Zero Spam plugin, I disabled the plugin and the site came back online. Re-enabled the plugin and the site went down again. The plugin has been removed from the site

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Ben Marshall

    (@bmarshall511)

    Can you update to the latest version 4.1.1 & let me know if you’re still getting the error. Also any details relating to the error you’re seeing would be helpful as I’ll need to be able to reproduce or track down to find the cause.

    Thread Starter TVoltz

    (@tvoltz)

    I reinstalled the updated version of the plugin and so far so good. I am not seeing any errors.

    Thread Starter TVoltz

    (@tvoltz)

    I appreciate the quick response!

    Plugin Author Ben Marshall

    (@bmarshall511)

    Good to hear!

    Tried an automatic update only around half an hour ago (so 2+ hours since your last reply on this thread): Crashed site, with the same error (referencing “line 54 of the file /home/copasoaps/public_html/wp-content/plugins/zero-spam/zero-spam.php”) that someone reported on your reviews page. After I deleted and re-installed, the issue went away. Could be that your updates don’t propagate immediately or evenly.

    Still a fan of your plugin, just letting you know. Also, I wonder if you’ve explained somewhere why you’ve apparently dropped Ipstack support.

    Plugin Author Ben Marshall

    (@bmarshall511)

    You must have not updated then because that file no longer exists in the new, rewritten version. Other QAers have been able to successfully upgrade with no problem. Check to make sure you’re actually running the latest version.

    If you have any feature requests, feel free to submit them here: https://github.com/bmarshall511/wordpress-zero-spam/issues

    with any details you can provide

Viewing 6 replies - 1 through 6 (of 6 total)
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