• Resolved bvdspa

    (@bvdspa)


    Hi! I am facing an annoying issue which I can not seem to fix on my own… This issue happens mostly on mobile device. When the qty is changed and the user presses ‘update cart’, it is not working. Only after changing the qty again and then press the button again, it works…

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Rafy

    (@nawaz0705)

    Hi @bvdspa

    Thank you for reaching out!

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Try to Update the cart from mobile device and check if the issue is still there.

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing the conflict. You can find a more detailed explanation on how to do a conflict test here.

    Before you start

    • First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
    • Second, I would suggest installing a plugin called Health Check & Troubleshooting. This is a plugin developed by the WordPress community, and it allows you to disable plugins without affecting your current site visitors.
    Thread Starter bvdspa

    (@bvdspa)

    Hi!

    I am using Oxygen builder for this client. I noticed that WooCommerce generates a shortcode in Gutenberg editor. This is double, since I build a custom cart layout in Oxygen, which also generates a shortcode. When I delete the shortcode from Gutenberg ánd use ‘shortcode block’ in Oxygen with the in-Gutenberg-generated-shortcode, it works.

    So basically if you use Oxygen builder:

    • Copy the generated shortcode
    • Delete the shortcode block in Gutenberg editor
    • Use a ‘shortcode block’ in Oxygen and paste the shortcode in
    • Use CSS to style the cart

    Thanks for the reply though!

Viewing 2 replies - 1 through 2 (of 2 total)
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