• Resolved tjfisher

    (@tjfisher)


    After most current update Apple Pay is no longer showing up on my site. Had been working fine for months and months.

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Contributor royho

    (@royho)

    4.0 is a major release so with that comes with some changes to the settings. If you go to the settings, you should see a new setting named “Payment Request”. You need to enable that.

    Thread Starter tjfisher

    (@tjfisher)

    Thanks for the quick reply. All settings are correct on my end including “Payment Request”. Still doesn’t work.

    Thread Starter tjfisher

    (@tjfisher)

    More info… button shows up broken on product pages, fine on cart page and not at all on the checkout page.

    Plugin Contributor royho

    (@royho)

    URL?

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi @tjfisher

    Can you provide us with a link to the site please so we can take a look? I have updated to 4.0.0 with Apple Pay on two sites and haven’t run into any problems.

    Thanks

    Thread Starter tjfisher

    (@tjfisher)

    Sure thing… wonkybot.com

    Plugin Contributor royho

    (@royho)

    Hi @tjfisher

    Can you please go to your logs woocommerce->status->logs and find Stripe and see if you see any errors? If nothing try switching your theme temporarily to a WordPress default theme.

    Thread Starter tjfisher

    (@tjfisher)

    Thank you guys for your help on this… I don’t see any errors for Stripe. I’m going to have to come back to this a bit later, in the meantime I’m going to turn off Stripe Apple Pay.

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi @tjfisher,

    Can you go to your Stripe settings ( https://www.wonkybot.com/wp-admin/admin.php?page=wc-settings&tab=checkout&section=stripe ), then uncheck the Payment Request box, save the settings. Then go back and tick the box again, then save settings again?

    Let me know how you get on.

    Thread Starter tjfisher

    (@tjfisher)

    Hi @dougaitken,

    Did what you suggested with the same results. Apple Pay button on product pages doesn’t show correctly, Apple Pay button on cart page works fine and no Apple Pay button on the check out page at all.

    Not sure why the previous version of Stripe with Apple Pay would work fine and then this version doesn’t work well at all.

    • This reply was modified 6 years, 10 months ago by tjfisher.
    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi @tjfisher,

    Not sure why the previous version of Stripe with Apple Pay would work fine and then this version doesn’t work well at all.

    Thinking about this and this:

    Apple Pay button on cart page works fine and no Apple Pay button on the check out page at all.

    I looked at your page source for some hints, and I see you have a page builder or similar active?

    What I think is happening is one of two things – your page builder will need to be updated to support Stripe 4.0.0, or you also have theme template overrides active on the Product and Checkout pages.

    My thinking is this – the button which on Safari will show “Buy with ?Pay” has been changed – it used to all be under a div with the class apple-pay-button-wrapper but now with the combined Payment Request and Apple Pay into one option, everything falls under a div wc-stripe-payment-request-wrapper.

    To me, it does sound like a conflict is happening somewhere.

    Hope that helps.

    • This reply was modified 6 years, 10 months ago by dougaitken. Reason: styling
    Thread Starter tjfisher

    (@tjfisher)

    Hi @dougaitken,

    Thank you so much for the help on this… I’ve reached out to the theme builder. We’ll see how this progresses and I’ll report back here.

    • This reply was modified 6 years, 10 months ago by tjfisher.
    • This reply was modified 6 years, 10 months ago by tjfisher.
    • This reply was modified 6 years, 10 months ago by tjfisher.
    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi again @tjfisher

    Thanks for the update. I’m going to mark this as resolved – but please start a new thread with any changes from your side.

    Thanks,

    Hi,

    This problem has also happened to our site. Do you have any suggestions please? We just started building it before Christmas and are preparing to launch it officially soon. I loved the Apple Pay but now its gone!

    Thanks in advance!

    Gordie
    https://www.jacksandstripes.com

    Hi,
    This problem has also happened to our site. Do you have any solution?
    Woocommerce stripe apple pay button is not showing I have updated version of wordpress and stripe plugin. Please let me know what should i do now….

    Product detail page url:
    https://www.kayvine.com/product/techni-sport-gaming-desk-aetherflux/

    Thanks

    • This reply was modified 6 years, 6 months ago by asifdastagir.
Viewing 15 replies - 1 through 15 (of 17 total)
  • The topic ‘Update Broke Apple Pay’ is closed to new replies.