Update borked, then widget visibility disappeared after 7.4.1 Update

  • Resolved madmumbler

    (@madmumbler)


    5 years, 5 months ago

    (WordPress 5.2.1)

    So, I JUST updated to Jetpack 7.4.1. First, when it came up needing updating, I updated, and it gave me an error that it was already updated, and uninstalled itself.

    Um, okay. Weird. Like, it literally disappeared from my site.

    I reinstalled it. THEN I realized some widgets were acting weird. Just to find that the widget visibility setting disappeared, meaning ALL widgets were visible on ALL pages/posts.

    Fortunately, I found an old post here that addressed the problem. The link in that post to the “hidden” settings page worked.

    https://yoursite.com/wp-admin/admin.php?page=jetpack_modules

    Um, that post is 2 years old. Can we PLEASE get THAT settings page clearly linked somewhere in the Jetpack settings page? Because I could not find that frigging thing in the Jetpack control panel and thank goodness the old post was there. That should be a BIG button at the top of the page with Dashboard | Settings, or at the very least a menu link up there with Performance | Writing | Traffic, etc. It should have its own CLEARLY labelled and positioned link where we can find it. Thank goodness my Google-fu is strong and I sort of know what I’m doing. I can only imagine what someone would’ve done if they were a new user.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor James Huff

    (@macmanx)

    I updated, and it gave me an error that it was already updated, and uninstalled itself.

    If you have auto-updates enabled for plugins, it’s possible that an auto-update was running at the same time you triggered the manual update: https://jetpack.com/support/site-management/

    Can we PLEASE get THAT settings page clearly linked somewhere in the Jetpack settings page?

    You’ll find it on Jetpack’s Debug page.

    1. Go to Jetpack → Dashboard and scroll to the bottom.
    2. Click Debug to open the “Debugging Center” page.
    3. Click the “Access the full list of Jetpack modules available on your site.” link at the bottom.

    More info: https://jetpack.com/support/control-jetpacks-modules-on-one-page/

    Thread Starter madmumbler

    (@madmumbler)

    I did not have auto-update enabled. I saw the update icon appeared and manually updated it.

    And that’s what I mean, can we get the link to that page displayed prominently somewhere we don’t have to hunt for it?

    Plugin Support supernovia

    (@supernovia)

    Thanks, @madmumbler. I’m sure the designers mean to make Jetpack less overwhelming for new users, but we’ll pass that feedback along. And, so that I can make sure I’ve got the feedback right, if all of that was under an “Advanced” tab or something along those lines, would that work for you?

    Plugin Contributor James Huff

    (@macmanx)

    We’ve now added a “Modules” link to the bottom of every Jetpack page in the site’s Dashboard: https://cld.wthms.co/AbrxTJ

Viewing 4 replies - 1 through 4 (of 4 total)
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