• Resolved mithrasb

    (@mithrasb)


    Hi,

    Updating the plugin to 6.0.0 made my Woocommerce products disappear on the product pages.
    Also the banner didn’t show at all anymore.

    Before updating to this version both worked fine. I restored a backup with the older version for now.

    Cheers,

    Mithras

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @mithrasb,

    Do you have a version of the site running Complianz 6.0, so we can look into the behavior? We can check what kind of errors appear (if any), and work from there.

    Kind regards,
    Jarno

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @mithrasb,

    For a next try, please clear cache and save the cookie banner settings, proceed to check the cookie banner on the front-end. Adjust where necessary.

    Please disable any WooCommerce integrations under Complianz -> Integrations so we know which one might cause the issue.

    It might also be a caching issue, and it should clear by itself,
    regards Aert

    Thread Starter mithrasb

    (@mithrasb)

    Hi,

    I tried, but nothing seems to work.
    I have the new update live on my site so you can see. Can you please tell me as soon as possible when I can restore the backup.

    Cheers

    Thread Starter mithrasb

    (@mithrasb)

    When I disabled all my WP Rocket File Optimization options, it works again.

    Thread Starter mithrasb

    (@mithrasb)

    On my .com website the link to my Privacy & Cookie Policy is shown weird: “Privacy & Cookie policy”.

    On the .be website it shows normal.

    Thread Starter mithrasb

    (@mithrasb)

    It was the ‘Minify Java Script files” in WP Rocket that caused the issue. When disabling this, everything works. Except for the link to my Privacy & Cookie Policy.

    Thread Starter mithrasb

    (@mithrasb)

    I suppose it’s the ‘&’ sign that’s in the name of my page that causes this? In the Dutch translation I don’t use it and there everything is normal.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Update 6.0.0 problems’ is closed to new replies.