update plugin

  • Resolved Fujyn

    (@arwah12)


    5 years, 1 month ago

    I see since I updated the plugin and when there is a purchase on my site, my funds are held by my PayPal account
    this happened after I updated the plugin,
    is there any influence with the vendor’s wc plugin
    because before I update the plugin
    funds on paypal are not on hold
    and my product can be downloaded, thank you

    • This topic was modified 5 years, 1 month ago by Fujyn.
Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello,

    What paypal payment gateway are you using? Also there was a bug in WooCommerce 3.9.0 that broke the paypal gateway. Are you running the latest WooCommerce 3.9.1 released today?

    cheers,

    Jamie.

    Thread Starter Fujyn

    (@arwah12)

    hi @digitalchild
    I have updated version 3.9.1
    and I try to buy on my site
    but the funds still hold also in paypal
    thank

    Thread Starter Fujyn

    (@arwah12)

    this happened after I updated the vendor’s wc plugin or started 2020
    because from before it never happened

    Hello,

    We do not have any control over what PayPal does with funds. This is related to your Paypal account and the PayPal gateway you use. I would suggest you contact PayPal for this to find out what the issue is.

    cheers,

    Jamie.

Viewing 4 replies - 1 through 4 (of 4 total)
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