W3TC Caused Update 1.5.0 Crashed

  • Resolved frnkoc

    (@frnkoc)


    7 years, 10 months ago

    I updated to version 1.5.0 then our site crashed. Any ideas what could it be happening? This is the php error:
    500 GET /wp-admin/admin.php?page=cptui_main_menu HTTP/1.0
    AH01071: Got error ‘PHP message: PHP Warning: require_once(/httpdocs/wp-content/plugins/custom-post-type-ui/inc/import_export.php): failed to open stream: No such file or directory in /httpdocs/wp-content/plugins/custom-post-type-ui/custom-post-type-ui.php on line 194\nPHP message: PHP Fatal error: require_once(): Failed opening required ‘/httpdocs/wp-content/plugins/custom-post-type-ui/inc/import_export.php’ (include_path=’.:/opt/plesk/php/7.0/share/pear’) in /httpdocs/wp-content/plugins/custom-post-type-ui/custom-post-type-ui.php on line 194\n’, referer: https://~/wp-admin/plugins.php?plugin_status=all&paged=1&s

    • This topic was modified 7 years, 10 months ago by frnkoc.
    • This topic was modified 7 years, 10 months ago by frnkoc.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    Hi,

    Not sure what’s going on there, to be honest. I’ve checked the code in the repository and line 194 is require_once( plugin_dir_path( __FILE__ ) . 'inc/taxonomies.php' );

    It feels like a partial update occurred with the plugin there, where the custom-post-type-ui.php file is mixing things up somehow.

    We renamed the import_export.php file to tools.php and the former is no longer part of the plugin.

    Possibly try re-uploading the plugin manually.

    Thread Starter frnkoc

    (@frnkoc)

    I tried uploading manually and same thing happened. then I tried a sandbox and updated correctly. It looks that somehow the old version was being cached by W3 total cache. After deactivating W3TC and updating to the new version and then reactivating W3TC it work.

    Thanks

    • This reply was modified 7 years, 10 months ago by frnkoc.
    • This reply was modified 7 years, 10 months ago by frnkoc.
    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    Very odd, but good information to know as well.

    Thanks for sticking with me through this ??

    Thread Starter frnkoc

    (@frnkoc)

    I’ve never had any issue in all the years i have used your great plugin. It was very odd for sure. I will keep an eye on W3TC plugin. Thanks again.

Viewing 4 replies - 1 through 4 (of 4 total)
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