Up & Down text arrows not working

The screenshot appears when you click

“Thanks,
Jordan”

for some reason. Thanks.

What version are you using? Are you using the responsive pack?

Hi Enmanuel,

Thanks for the response. I’m using the most updated version, not the responsive pack though.

I will look into this, but so far has worked fine for others.

Thank you. Please let me know if you find anything (continuing this from my thread on https://wpvisualslideboxbuilder.com/forums/ as well)”

Best,
Jordan

also not working here.
having newest version!