• Resolved mrl4n

    (@mrl4n)


    Thank you for reaching out to us, I see that you have questions about how to uninstall the plugin that is related to your Stripe account and your platform.

    I’ve taken a look at your account, and I can see that it is actually being managed by the Platform GiveWP. I wish I could be of a bit more help here, but since GiveWP built their integration with Stripe, they’ll be best able to help you with this directly.

    So I recommend that you contact them so they can help you uninstall your Stripe account from their platform.

    I hope that the previous information has been useful to be able to resolve your case in the most efficient way in terms of uninstalling the plugin. Remember that if you have any additional questions, you can reach out to us again. It will be a pleasure to assist you.

    Best,

    This is from Stripe support, and below something of what is impacted my website speed and SEO.

    So, now, I don’t have anymore a Stripe account, I don’t have a GiveWP account, but on my website trace of what I don’t need and I don’t want are impacting on my domain.

    Take a look and help me to find a fast solution.

    Stripe utility 
    
    1,923 ms
    
    1,364 ms
    
    316 ms
    
    /v3/
    
    (js.stripe.com)
    
    585 ms
    
    398 ms
    
    178 ms
    
    /inner.html
    
    (m.stripe.network)
    
    510 ms
    
    365 ms
    
    11 ms
    
    …js/controller-fa7e13d….js
    
    (js.stripe.com)
    
    479 ms
    
    407 ms
    
    52 ms
    
    /out-4.5.43.js
    
    (m.stripe.network)
    
    194 ms
    
    166 ms
    
    16 ms
    
    /v3/m-outer-3437aad….html
    
    (js.stripe.com)
    
    90 ms
    
    14 ms
    
    11 ms
    
    …js/shared-aa5ab38….js
    
    (js.stripe.com)
    
    66 ms
    
    14 ms
    
    49 m

    Looking forward sure about your cooperation.

    Best Regards

    • This topic was modified 1 year ago by mrl4n.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter mrl4n

    (@mrl4n)

    Hi, maybe was not clear in my previous post, but I’m not using, stripe or givewp anymore and I continue to have connections that are impacting on my speed and seo, from you on my website, and I would like to stop this, and I’m ready to do everything needs to reach my target.

    So please, if we are talking about support, someone try to take a look what is happening.

    • This reply was modified 1 year ago by mrl4n.
    Plugin Support alexwcoleman

    (@alexwcoleman)

    Hi!

    To be clear: it sounds like you aren’t using GiveWP? I looked at your page’s HTML and didn’t seen any reference to the plugin at all. If there was any reference to GiveWP in your code previously, then I imagine it was the WP Rocket plugin (or any other plugin/server cache) that was holding on to an old version of the site.

    Since I can’t find any reference to GiveWP on your site I’m going to close this thread. If the issue persists please reply here and we’ll take a look. Have a good day!

    Thread Starter mrl4n

    (@mrl4n)

    Hi alexcoleman, thanks for your reply.

    Glad we agree on something: I’m not using anymore GiveWP plugin or Stripe.

    I think you didn’t read what I wrote before your answer.

    I don’t need help to uninstall your plugin from my website, fortunately, I’m not a pro, but I can do something like that from myself.

    I’m reporting, again, what Stripe support told me:”

    I’ve taken a look at your account, and I can see that it is actually being managed by the Platform GiveWP. I wish I could be of a bit more help here, but since GiveWP built their integration with Stripe, they’ll be best able to help you with this directly.

    So I recommend that you contact them so they can help you uninstall your Stripe account from their platform.”

    And this is based on what I see from report on page speed insight or GTmetrix.

    screenshot: https://ibb.co/ch8DJGy

    I have more evidences, you need only to ask and I’ll give it to you.

    Looking forward waiting your response

    • This reply was modified 1 year ago by mrl4n.
    Thread Starter mrl4n

    (@mrl4n)

    Hey there, still waiting…

    Thread Starter mrl4n

    (@mrl4n)

    Hey htere, I don’t know nothing about laws, I think, it’s better I’ll start to talk with a lawyer.

    Have a nice day.

Viewing 5 replies - 1 through 5 (of 5 total)
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