Unusual issue

  • Resolved pharmanext

    (@pharmanext)


    2 years, 5 months ago

    The plugin works with errors in the standard Twenty Twenty-Two theme (1.2). Check it out, please.
    In the standard Twenty Twenty-One theme (1.1 and 1.6) it works fine.

    The problem is quite strange. All of the terms that are in the glossary show up and are highlighted on the pages where they are present, with no problem. If you add a new term to the glossary, it will not show up.

    I checked on the site without any other plugins activated, only the CM Tooltip Glossary plugin was activated.

    For further investigation, I would like to know how to completely clean the WordPress database from CM Tooltip Glossary, the glossary, and all plugin settings.

    Thank you.

    • This topic was modified 2 years, 5 months ago by pharmanext.
Viewing 1 replies (of 1 total)
  • Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    Hello,

    The issue with the new terms not appearing is most likely caused by the caching system. Please make sure that you clear the caches of the extermal plugins and that you don’t have the “Enable caching mechanisms” enabled.

    As for clearing the database, you can use the two buttons on top of the Settings page.

Viewing 1 replies (of 1 total)
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