Untranslated check out page

  • Hello,
    I have a problem on my site regarding the translation on the check out page. I try to force the labels in the various fields but I get no results as the entry always resets to the original language. Also, as soon as I try to change the translation of a word, I automatically experience a problem with the position changing from left to wide. Can you please help me with this?
    Thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 16 through 19 (of 19 total)
  • Plugin Support Akshay A

    (@akshaycode1)

    Hi, could you please share the video again? It seems the link has expired. Kindly resend it so we can check on our end.

    Thread Starter cryne90

    (@cryne90)

    Hi,
    I carried out further tests this morning. The initial problem was trying to change all the English entries but the plugin would not do the translation and also changed the position, e.g. left to wide, immediately after saving. This had happened before, but after updating the plugin everything was back as before. Today I realised that by forcing the various entries, I was able to obtain the correct translations, only that some of these, if changed, are also replaced on the Italian side. For example, if I translate “paese” into country, the Italian page will automatically read country and no longer “paese”. I have attached both the previous video showing the first problem and the last one with the current problem. I await your kind reply. Thank you

    Attached are links to the videos.
    Please download them now as they expire on 13 October.
    https://we.tl/t-IUD4midpWo

    Plugin Support Akshay A

    (@akshaycode1)

    Hi, we sincerely apologize for missing this again as it was the weekend. Could you kindly share the video once more so we can review it? It would be really helpful.

    Thread Starter cryne90

    (@cryne90)

    Hello, here is the new link.
    It will expire on 17 October.

    https://we.tl/t-sb4SjvljBr?utm_campaign=TRN_TDL_05&utm_source=sendgrid&utm_medium=email&trk=TRN_TDL_05

Viewing 4 replies - 16 through 19 (of 19 total)
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