Unsuccessful transfer queue

  • Resolved FadingMusic

    (@fadingmusic)


    6 years, 6 months ago

    Hello,

    There’s a large number of files in the unsuccessful transfer queue, I get either

    Unable to upload file (ftp_put(): interactive.png: Permission denied). for .png or

    Unable to upload file (ftp_put(): Unable to build data connection: Permission denied). for other files such as .css and .js.

    I have checked the file, folder and owner permissions and made sure the FTP settings are correct and tested. What’s going on and how do I fix this?

    WordPress 4.9.8, PHP 7.1.21 / no error in php log.

    Thanks.

    • This topic was modified 6 years, 6 months ago by FadingMusic.
Viewing 5 replies - 1 through 5 (of 5 total)
  • bgdstr

    (@bogdanstratulat)

    have you checked the disk space on the destination? Have you tried disabling the firewall for testing purposes?

    Thread Starter FadingMusic

    (@fadingmusic)

    Hello bgdstr,

    Yes there is enough space at the destination location and I tried to temporarily switch off the firewall, but this did not help.

    I wonder if the same error messages also apply to files that already exist? Because they exist on my CDN, but I was thinking that it might not be allowed to overwrite existing files with new ones.

    Also worth noting is that when I manually upload files such as custom files, etc., the name of .htaccess (with dot) in the self-hosted CDN is replaced with htaccess (without a dot), making the htaccess file unusable.

    • This reply was modified 6 years, 6 months ago by FadingMusic.
    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @fadingmusic,

    click the button near Unsuccessful transfer queue and try to re-upload files.
    if works – it’s a temporary issue linked to server resources.
    Also, make sure to check your master.php file.If cdn.force.rewrite": "1 should be avoided in long-term since it causes continuous reuploads of the same files. Just change it to cdn.force.rewrite": "0

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @fadingmusic,

    Was the issue resolved? Please reply to this topic so we can mark it as resolved or assist you further with this issue

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    No answer from the user.
    Closing this topic.

Viewing 5 replies - 1 through 5 (of 5 total)
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