unsubscribe button does not appear

  • Resolved 1shka

    (@1shka)


    6 years, 10 months ago

    Hello
    I installed the WooCommerce Product Stock Alert plugin. After adding an email address, the unsubscribe button does not appear on the product page. There is only information that the customer will be notified when the product appears. How can the customer unsubscribe from the list?
    Regards
    Agnieszka

    • This topic was modified 6 years, 10 months ago by 1shka.

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  • Hi @1shka, thanks for reaching our support!!

    I am afraid, the customer cannot unsubscribe. However, admin can unsubscribe the user from the product.

    Let us know if you have any further query.

    The subscriber can unsubscribe if he fills in his emailaddress again and clicks on ‘subscribe’, then the ‘Unsubscribe’ button appears.

    @mau5, yes, for this the users need to visit all the product’s page. Where if they subscribe again, our plugin displays the option to unsubscribe.

Viewing 3 replies - 1 through 3 (of 3 total)
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