Unsubscribe does not function

  • Resolved alexprs7

    (@alexprs7)


    3 years, 8 months ago

    Hello,

    First of all well done for your plugin, I really appreciate it. But I put in the footer of my newsletter sent the customer the link to unsubscribe or manage his newsletter and nothing function .

    In the settings on the management and unsubscribe page tabs I selected the MailPoet Pages but it does not work, I also created a news pages with the following shortcodes : [mailpoet_manage_subscription] and [mailpoet_page], same result when we click on unsubscribe in the footer of the newsletter, nothing!

    Thank you in advance for your assistance.

    Alex

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter alexprs7

    (@alexprs7)

    I did not have an answer to my question.

    Thanks you.

    • This reply was modified 3 years, 8 months ago by alexprs7.

    Hi there @alexprs7,

    Thanks for reaching out!

    Can you please subscribe [email protected] (create this subscriber manually) and send a test newsletter to this email address? You can create a separate test list for that.

    Let us know the subject of this email and we will test the unsubscribe process.

    Also, please include a screenshot of your settings for Unsubscribe page.

    Cheers!

    Hi there @alexprs7,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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