Unsubcribe email link stopped working

  • Resolved angelicabb

    (@angelicabb)


    5 years, 8 months ago

    The email that is sent to the subscriber to confirm his/her unsubscription opens the link to the browser but I get the error:

    “The unsubscription data doesn’t seem to be correct. ”

    And the subscriber continues to be subscribed.

    Here is the code I used in settings – unsubscribe – email:
    —–
    We are sorry to see you go!
    Click on the link below to unsubscribe:
    Unsubscribe
    —–
    Please advise.

    Thanks and regards.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @angelicabb

    Hope you are doing well!

    I’ve tested Unsubscription on my test site and could not replicate this issue.

    On your site, I’ve received an Unsubscribe email, but there was no link on a text.
    Please make sure the email has the following content in a text editor:

    "We are sorry to see you go!
Click on the link below to unsubscribe:
<a href="\&quot;{hustle_unsubscribe_link}\&quot;">Unsubscribe.<\/a>"</a>

    Please see this screenshot:
    https://take.ms/vbW5n

    Let us know how it went!

    Kind regards,
    Nastia

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @angelicabb,

    hope you’re doing well today! ??
    As we didn’t hear back from you for some time now, I’m marking this topic as resolved. Please feel free to post back any updates and we can re-open it and continue troubleshooting.

    Thank you,
    Dimitris

Viewing 2 replies - 1 through 2 (of 2 total)
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