Unreliable and unpredictable with each update

@borisrio – Thanks for those insights into your experiences … did you report any of the issues you have seen?

– Cais.

I did not since I found many users with the same problem. It may be an issue caused by a conflict with another plugin, like Slideshow, but in any case I never know what’s going to happen to the website when I update NextGen Gallery

@borisrio – The next time you install NextGEN Gallery, please start a support topic if you have any issues; or feel free to send us a Bug Report (https://www.nextgen-gallery.com/report-bug/) directly as not all issues are the same.

Thanks!

– Cais.

@borisrio – Just following up on some old reviews.

As you know this review was written following a major overhaul of the plugin in version 2.0. At this point, most of the issues related to that overhaul of the plugin have been long addressed. The kind of update issues you described are quite rare among hundreds of thousands of users we have.

I’m not sure if you’re using NextGEN now, but given the current performance of the plugin, a one-star rating seems a bit harsh, and we’re wondering if you might consider revising your rating?

Let us know if you have question. Thanks. (Erick)

I actually gave it two stars, due to the instability. Just added one more star after running the last update with no surprises.

@borisrio – Must have mis-typed on my email about the original rating, but thanks for the offer to bump it one. That’s much appreciated!

If you have any issues like this in the future, please don’t hesitate to contact us here or via bug report.

Thanks! (Erick)

Quick note @borisrio – not sure if you had already made the change, but the review is still showing the original two stars…