Unsatisfied with support

  • While the plugin is good, the support is very bad. If you have a question, they’ll either just refer you to an article or require you to be a premium member. Ridiculous really. When they refused to answer my support question unless I’m a premium member, I told them I don’t trust becoming a premium member will ensure that they help me. Never received a reply after that. These guys don’t care about helping people who use their plugin, they just want to make money.

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  • Hi @danniee,

    Thanks for your comment.

    Personal support via email is only available to premium users. That said, there are other ways to receive support if you’re a user of Yoast SEO free. You can consult our extensive Knowledge Base, watch our video tutorials or create a new topic in the plugin forum with your questions or doubts.

    Thanks!

    • This reply was modified 5 years, 7 months ago by monbauza.
Viewing 1 replies (of 1 total)
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