Unresponsive website due to Royal Elementor plugin

  • Resolved drhafsy

    (@drhafsy)


    1 year, 6 months ago

    Hello,

    My website is not responsive due to this plugin. I can’t figure it out.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Nick WP Royal Support

    (@elementoraddonswpr)

    Hi,

    Thanks for using our plugin.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Please Include this Support Topic URL in the email.

    Kind Regards,
    Nick

    Thread Starter drhafsy

    (@drhafsy)

    I’ve sent you the email from [email protected]

Viewing 2 replies - 1 through 2 (of 2 total)
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