Unresponsive on android mobile

  • Resolved yoan52021

    (@yoan52021)


    1 year, 7 months ago

    Hi, about a week ago my web site became unresponsive on the android mobile. On iOS (using Safari) it is ok. On PC desktop it works without any problem.

    I put all the plugins OFF but it didn’t help. All the plugins are up to date (except WP Bakery that it is included in my theme Zante).

    I though that the bug is result of works that I’ve done refreshing existing site and creating the new home page (https://www.hostalsanjuan.com/?page_id=2556) that will replace the actual one. That’s why I went back to the old version of my web site, but even with the backup from the beginning of July the problem persisted.

    Could you please help me with this topic ?

    Thank you in advance,

    Joanna

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • All the plugins are up to date (except WP Bakery that it is included in my theme Zante)

    Well, these two… your active theme (Zante) and page builder plugin (WP Bakery)… are the very things that control mobile responsiveness on a WordPress site ??

    In any case, what exactly do you mean when you say your website is “unresponsive on Android”? I tested your site and as far as I can tell, your site is mobile-responsive. See the screenshot below.

    Thread Starter yoan52021

    (@yoan52021)

    Hi George, thank you for your replay. You have right, it works but frankly speaking I have no idea why (I tried to solve this problem during a week).

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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