• Hi
    In the last few weeks, every time I try to edit a post or make a new post, or even when I just open the edit-post state and leave it open for a few seconds, I get a “Page Unresponsive” note.
    I updated the WP to the last version, as well as the plugins, and restarted the computer.
    When I switched to a default theme, the problem resolved.
    Deactivating some of the plugins helped.
    Is there a way to keep using the Pinnacle theme and be able to edit posts?

    Regards
    Ilana

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • hannah

    (@hannahritner)

    Hi Ilana,

    Apologies for the delay. I’m not able to replicate this. What version of Pinnacle are you using? Have you tried deactivating your plugins to test if any are conflicting with this theme?

    Kindly,

    Hannah

    Thread Starter ilanart

    (@ilanart)

    Hi
    The Pinnacle version is 1.8.6 (?)
    Deactivating the plugins helped but I can only activate non-related design plugins, like antispam or cash, anything related to page blocks builder, codes, etc. Bring back the problem of “page unresponsive” when trying to edit.

    Ilana

    hannah

    (@hannahritner)

    Hey,

    What specific plugins are you experiencing this with? Can you link to them?

    Hannah

    Thread Starter ilanart

    (@ilanart)

    Kadence Blocks – Gutenberg Blocks for Page Builder Features
    Virtue/Ascend/Pinnacle Toolkit
    WPCode Lite

    hannah

    (@hannahritner)

    I have all of those plugins running and my site is not experiencing issues. What browser are you working in? Also, what version of PHP are you using?

    Have you done everything listed here: https://www.kadencewp.com/blog/how-to-troubleshoot-your-website/

    Hannah

Viewing 5 replies - 1 through 5 (of 5 total)
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