Works as advertised, responsive developer

  • After initially struggling to contact Daniyel, the developer, as soon as he saw my message, he immediately responded to fix the issue, which was that a custom icon wasn’t displaying a BG colour (this has been my only issue).

    This is a simple plugin that works with no difficulty and the one issue I had was responded to quickly by the dev. Thank you Daniyel ??

    One point of feedback is that the contact details are slightly confusing.

    • This topic was modified 4 years, 11 months ago by InkBlot Films. Reason: Problem resolved
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Daniyal Ahmed (a11n)

    (@daniyalahmedk)

    Hi there,

    Sorry about the issue – can you please let me know your name(or contact) so I can check it out. We have Email support for the plugin which is available within plugin settings. Soon we will have live chat support as well.

    Can you please let me know so I can resolve your issue.

    Thank.s

    Thread Starter InkBlot Films

    (@inkblotfilms)

    Thanks for responding, Dani.

    I can’t see the contact email – I definitely would have preferred that. I’ve added you on FB (don’t usually like to do this).

    Thanks,

    Mike

    Plugin Author Daniyal Ahmed (a11n)

    (@daniyalahmedk)

    Sure thing, here is the email address (it should be under your invoice as well) :

    [email protected]

    Thread Starter InkBlot Films

    (@inkblotfilms)

    I didn’t think of looking there. Thank you for the quick response and fix.

    My apologies.

    Mike

    • This reply was modified 4 years, 11 months ago by InkBlot Films.
Viewing 4 replies - 1 through 4 (of 4 total)
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