Unreliable for payments

  • Resolved madaboutu

    (@madaboutu)


    5 years, 1 month ago

    Hi Guys

    so might have to switch all payments over to Paypal as Square just throws up way to many problems for us. A mixture of things, Time-Outs, Double and sometime Triple transactions, And general errors…. this one being the latest…

    I know site speed can be a factor but it is disappointing that there is no way of preventing us taking clients money more than once and when it is for large payments it has bad for the customer.

    02-21-2020 @ 10:26:56 – Response
    code: 400
    message:
    headers: Array
    (
    [0] => HTTP/1.1 400 Bad Request
    [Content-Type] => application/json
    [Square-Version] => 2019-08-14
    [Vary] => Origin, Accept-Encoding
    [X-Content-Type-Options] => nosniff
    [X-Download-Options] => noopen
    [X-Frame-Options] => SAMEORIGIN
    [X-Permitted-Cross-Domain-Policies] => none
    [X-Xss-Protection] => 1; mode=block
    [Date] => Fri, 21 Feb 2020 10:26:56 GMT
    [Content-Length] => 182
    [Strict-Transport-Security] => max-age=631152000; includeSubDomains; preload
    )
    body: Array
    (
    [errors] => Array
    (
    [0] => stdClass Object
    (
    [category] => INVALID_REQUEST_ERROR
    [code] => INVALID_ENUM_VALUE
    [detail] => is not a valid enum value for billing_address.country.
    [field] => billing_address.country
    )

    )

    )

    02-21-2020 @ 10:26:58 - Status code INVALID_ENUM_VALUE: is not a valid enum value for billing_address.country.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • My issue when I updated to the latest plugin was that it kept asking for an alternate method of payment. I read some where on the forums that there’s an address line 2 mismatch or whatever. For the time being I downgraded the plugin to 2.07 and it’s thankfully working for my clients again.

    Mike W

    (@nixiack8)

    Hi @madaboutu,

    Sorry you are having so many issues with the Square plugin! Definitely check out the walkthrough documentation for setting it up, to be sure that everything is aligned correctly ??

    Otherwise, for the particular error you posted, check out this thread for more on how to resolve that.

    If you continue to have issues please reply here and let us know!

    Thread Starter madaboutu

    (@madaboutu)

    Hi @nixiack8
    thanks for the reply – but a week and 2 days – this has been a major problem for us – and so bad that I have considered implementing Stripe.

    The plugin is setup correctly – I have checked that – but as for the second link, I do not see anything in there that explains the resolution to my issue.

    Thread Starter madaboutu

    (@madaboutu)

    So here we are another week on and still not solution/assistance

    Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    Hi @madaboutu,

    Please verify that you have done a theme and plugin conflict test on your site. The

    INVALID_ENUM_VALUE: is not a valid enum value for billing_address.country

    typically means that your country or postal code field is missing at checkout or that the currency in store is not matching that in your Square account. However, taking a look at your site, I see all billing fields are there at checkout, so it may be due to a conflict with a theme or plugin.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Unreliable for payments’ is closed to new replies.