Unreasonable Errors

  • After a month of another huge problem with one of your previous updates where it was breaking ALL site pages by giving errors on all scripts and styles and displaying an almost blank full of error page to all users that had already visited the site (had browser cache). Even after installing the previous working version, the user that experienced these pages was infected with this and there was no way to fix it completely. I lost clients due to this that couldnt see the working pages for days! Now this new update has unreasonable errors on some of my pages. No apache or nginx error logs no php errors logs no js errors. The problem is that when clicking specific pages, instead of visiting, it downloads an empty file. The pages are compltely random and cant find any specific pattern, if they are cached, uncached, or whatever. Please fix this and stop shipping new updates if you are not sure they work! https://imgur.com/a/1v35rjQ

    Even after deactivating plugin, clearing ALL cache and whatever, the issue persists, like its infected! It is still requests /superpwa-sw.js?2.2.15 and has 404 error like it was reported on another topic here.

    • This topic was modified 1 year, 6 months ago by chrismask.
    • This topic was modified 1 year, 6 months ago by chrismask.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author SuperPWA

    (@superpwa)

    Hi, We are extremely sorry for the inconvenience. Can you please kindly activate the SuperPWA plugin and share with us the URL of the issue? So that we will check the issue and assist you to fix the issue immediately.

    Thread Starter chrismask

    (@chrismask)

    I have activated the plugin again. After 2 days and after clearing cache multiple times, it wasnt fixed, on specific urls it had the same problem of downloading empty file. I cant send you url because it was only for logged in users, and also it was only on my browser because i had visited an “infected” by superpwa page on specific time i cant determine. Now i have cleared browser cache and works. Please find the solution to the problem.

    Plugin Author SuperPWA

    (@superpwa)

    Hi, Thank you for the information. Can you please let me know, if Have you checked the issue on any other devices? Or only your device? If possible, Kindly please check once on other devices for testing purposes of the issue and let us know back the response result, So that we will assist you accordingly to fix the issue.

    Plugin Author SuperPWA

    (@superpwa)

    Hi, ?Can you please let me know, if Have you checked the issue on any other devices? Or only your device? If possible, Kindly please check once on other devices for testing purposes of the issue and let us know back the response result, So that we will assist you accordingly to fix the issue.

    Thread Starter chrismask

    (@chrismask)

    I have told you, its never seen on new devices enetering site for first time. It was only on device that visited site on specific time when i upadated the plugin. It was like device cache got infected with something that couldnt load any css nor js from site (saying 404 error) while they existed and the scripts were correct and even seen on code browsing of chrome dev tools, but still couldnt load them and site was blank and completley unresponsive. Also after clearing both page and object cache numerous times, the issue couldnt be fixed (new ?ver= ) of scripts were loaded after page clearing and still the same problem. I got rid of the problem when i manually cleared all browser history and cache which is obviously not a solution since many customers still see the page like this and think its a website error and just abandon it. Just check what could be the problem with service worker and how the scripts are loaded on the browser or something.

    Plugin Author SuperPWA

    (@superpwa)

    Hi, Thank you for sharing the info regarding the issue.

    As you said one of the previous updates where was breaking ALL site pages by giving errors on all scripts and styles and displaying an almost blank full of the error page to all users that had already visited the site (had browser cache). – Kindly do let us know from which previous version you are facing the issues. So that we will examine all these issues and assist you in fixing them.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Unreasonable Errors’ is closed to new replies.