Unread messages problem..

  • Resolved epgb101

    (@epgb101)


    7 months, 3 weeks ago

    Awesome plugin first off.

    The problem I (and my site users) have is this: I just got a dozen popups saying I had unread messages. So I click one and read the message fine – but now all of those popups are gone. So – I go to the main chat box expecting to see a way to filter unread messages – or at least see a dot or mark identifying unread chats – and I can’t see anything.

    Q: how should I find those unread messages – If it’s not clear to me as admin i’m sure it won’t be clear to members? Or – what am I doing wrong – settings etc?

    Thanks ??

    • This topic was modified 7 months, 3 weeks ago by epgb101.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author wordplus

    (@wordplus)

    Hi there!

    Which theme do you use?

    Thread Starter epgb101

    (@epgb101)

    I’m using Gwangi social networking theme.

    Plugin Author wordplus

    (@wordplus)

    Hi there!

    I already saw such issue, you need to report it to theme authors and ask them for a fix, as the unread counters is hidden by their theme CSS, so that is issue from their theme side, which I cant fix.

    Thanks!

    Thread Starter epgb101

    (@epgb101)

    I will do that – thanks.

    I don’t suppose there is a unread messages ‘page’/ URL in that I can link to in meantime for members?

    • This reply was modified 7 months, 3 weeks ago by epgb101.
Viewing 4 replies - 1 through 4 (of 4 total)
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