[UNPROCESSABLE_ENTITY] THE REQUESTED ACTION COULD NOT BE PERFORMED, SEMANTICALLY

  • Resolved dande82

    (@dande82)


    3 years, 5 months ago

    Hi, I?installed the plugin with the last version of woocommerce and wordpress. Within the Sandbox everything works fine.
    When I’m trying to use the plugin in the “normal” mode, I?get this error by the checkout

    [UNPROCESSABLE_ENTITY] THE REQUESTED ACTION COULD NOT BE PERFORMED, SEMANTICALLY INCORRECT, OR FAILED BUSINESS VALIDATION. https://DEVELOPER.PAYPAL.COM/DOCS/API/ORDERS/V2/#ERROR-PAYEE_ACCOUNT_RESTRICTED

    The webhook simulation works fine (if this has anything to do with the error).
    I?don’t really know what to do.

    thanks
    D.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @dande82

    Thank you for reaching out to us, we are here to help.

    The error you are seeing “payee account restricted” means that there is an issue your PayPal accounts and you need to reach out to the PayPal support team. This is something PayPal support needs to look at.

    Let us know if they point you back to us and we’ll take another look.

    Kind regards,
    Joost`

    Plugin Support Syde Joost

    (@joostvandevijver)

    This error is usually caused because there are still pending actions required for using your PayPal account with the current payment plugin. Despite looking similar, PayPal Payments uses different PayPal technology for new features (like the PayPal Card Processing) which might require users to accept particular terms to be able to use them.

    You will need to get into contact with PayPal to get this corrected.

    Since we haven’t heard back from you, I’m going to mark it as resolved.
    In case you’re still having problems, feel free to let us know!

Viewing 2 replies - 1 through 2 (of 2 total)
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