UNPROCESSABLE_ENTITY

  • Resolved kryoz507

    (@kryoz507)


    1 year, 4 months ago

    Appear this error how i can fix that??

    UNPROCESSABLE_ENTITY – Must be greater than zero. If the currency supports decimals, only two decimal place precision is supported.

    I have woocommerce membership and subcriptions. Free trial 30 days and then the price.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @kryoz507,

    Greetings from WebToffee support.

    Kindly go to the plugin settings page and enable the Subtotal Mismatch Behavior option. Let us know if that resolves the issue.

    Thread Starter kryoz507

    (@kryoz507)

    X Subtotal Mismatch BehaviorSubtotal Mismatch Behavior?Enable to add/remove extra line item to handle subtotal mismatch (I have enable, Already)

    Enabling will add/remove an additional line item from the order to handle mismatch between order total and sub total, before sending to PayPal.

    Thread Starter kryoz507

    (@kryoz507)

    So the problem still there. Let me know which is the next step to fix.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @kryoz507,

    We are sorry to hear that the issue is still not resolved.

    Please enable the option ”?Remove line item” as well under the “Enable to add/remove extra line item to handle subtotal mismatch” option.

    If the issue still persists, please get back to us with the PayPal log of the affected orders (WooCommerce > Status > Logs).

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @kryoz507,

    We haven’t heard back from you.

    We are marking this thread as resolved since it has been inactive for a while. If you need any further assistance please create a new topic.

    This error occurs when you have a free product in your shop and people try to use the paypal option/smart buttons to complete the checkout. Is there a way to remove the paypal buttons if the cart total is zero?

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘UNPROCESSABLE_ENTITY’ is closed to new replies.