Unpaid order cancelled – time limit reached

  • Resolved AndaraStars

    (@andarastars)


    6 years, 9 months ago

    Hello there,

    I have troubles with the Plugin when one chooses to see a single product page and click the buttom “Paypal Checkout”. Then, it′s begin to load but nothing really happens.

    After a while loading I get the cancelled order and this message:

    Unpaid order cancelled – time limit reached. Order status changed from Pending payment to Cancelled.

    Could you help me to solve this problem, please?

    My WooCommerce version: 3.3.1

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @andarastars,

    Typically issues like this are caused by a theme or plugin conflict. As a first step, try switching back to a default theme like Twenty Seventeen or Storefront and disabling all plugins except for WooCommerce and PayPal Express to see if this resolves the issue.

    Let us know if that helps.

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    I will be resolving this thread for now. Feel free to post a new thread should you still have issues.

    Best,

    • This reply was modified 6 years, 8 months ago by John Coy a11n.
Viewing 2 replies - 1 through 2 (of 2 total)
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