Unnecessary black line in dropdown menu

  • Resolved tipsstar

    (@tipsstar)


    3 years, 7 months ago

    Hi,

    I use the Neve theme for a long time. I also use a chatbot for quite some time. There was no problem. But recently a strange issue arrived. If my chatbot JS code remains in the HEAD section, an unnecessary black line appears beside all the dropdown sub-menus. There is no such line where there is no submenu (i.e, the many does not have any child menu). Also if I remove the chatbot JS the problem disappears.

    The chatbot code I need to put in the HEAD section is

    <script>var chatbot_id=7456;!function(){var t,e,a=document,s=”smatbot-chatbot”;a.getElementById(s)||(t=a.createElement(“script”),t.id=s,t.type=”text/javascript”,t.src=”https://smatbot.s3.amazonaws.com/files/smatbot_plugin.js.gz&#8221;,e=a.getElementsByTagName(“script”)[0],e.parentNode.insertBefore(t,e))}();</script><script src=”https://cdnjs.cloudflare.com/ajax/libs/fingerprintjs2/1.5.1/fingerprint2.min.js”></script&gt;

    Please suggest a solution as this is making my website messy.

    Rgds

    Indrajit

    • This topic was modified 3 years, 7 months ago by tipsstar.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @tipsstar!

    Thanks for choosing Neve!

    I checked your site and there seems to be a CSS conflict that causes that black line to appear. Please try to insert the code below in the Additional CSS section within the Customizer.

    .caret-wrap .caret {
 display: table-footer-group;
}
.caret-wrap {
    padding: 7px 2px 0px 2px;
}

    Let me know how this worked.

    Have a nice day!

    Thread Starter tipsstar

    (@tipsstar)

    Dear @luciamarinescu it worked. Thanks for your help.

    Great, I’m glad to heart that!

Viewing 3 replies - 1 through 3 (of 3 total)
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