Unmitigated disaster

  • I’ve never had a worse experience with any plugin. Their techs could not fix the problem and then were uncommunicative regarding the issue. When they asked how they did, I told them it wasn’t fixed and then never heard from them again, neither could I get their attention. When there was a billing issue, they took me for all they could get.

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  • Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hi @stevehart,

    My sincere apologies for any inconvenience caused. There must be some misunderstanding so give me a chance to improve your experience with our plugin and support.

    As to your concern, could you please tell me the issue you’re experiencing with the plugin?

    Additionally, if you could provide me with the email address you used to contact our support channel, I would be able to better understand your requirements and the concerns you may have.

    Please be assured that I will take care of your issue on a priority basis.

    Waiting for your response.

    Thank you!
    Shubhanshu

Viewing 1 replies (of 1 total)
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