Unless a valid template_id is provided…

  • Resolved cjsebes

    (@cjsebes)


    2 years, 1 month ago

    Received this email today in regards to a client’s account…

    You getting this message because an error detected while delivered your email.
    For the domain: https://housedrawings.com
    The log to paste when you open a support issue:
    Unless a valid template_id is provided, the content parameter is required. There must be at least one defined content block. We typically suggest both text/plain and text/html blocks are included, but only one block is required.

    I’ve recently removed a TXT record for mx include:websitewelcome.com ~all and replaced it with one for just his email provider. Would this be what is triggering this error?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support M Haseeb

    (@haseeb0001)

    @cjsebes Hi,

    I hope you are doing well.

    Which new email provider you are using ?

    You need to configure Post SMTP again with a new email settings and then test it and let me know.

    Thanks

    Plugin Support M Haseeb

    (@haseeb0001)

    Hi @cjsebes ,

    Hope you are doing good. We have been waiting to hear from you for the last two weeks and assume your issue has been resolved.

    Feel free to reopen this issue in case the problem persists.

    Thanks and regards,
    Support Team – WPExperts

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Unless a valid template_id is provided…’ is closed to new replies.