Unknown error issue

  • Resolved cinemaelysees

    (@cinemaelysees)


    6 years, 4 months ago

    Hy,

    I heve an “unknown error” when i use my mailpoet administration page on back office.
    My old newsletters have disappeard and i can’t save the new one.
    I am free user and use the 3.13.0 with WP 4.9.8 fr
    Thanks for help and you’re great job on your plugin.

    Best regards

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Im experiencing the same issue. Looking at the database the newsletters still are there. Looks like an ajax problem.

    Using the chrome inspector i found this message:

    Failed to load resource: the server responded with a status of 400 (Bad Request) /wp-admin/admin-ajax.php:1

    All other plugins, including mailpoet v2 are working ok.

    Hey @cinemaelysees and @fuegoyamana,

    Can you please contact us here?

    https://www.mailpoet.com/support/wordpress-forums

    Thank you!

    I’m also having this same issue. This often occurs with MailPoet updates and clearing the browser cache fixes the problem. But this time I have cleared all caches and tried different browsers with no result.

    Today it’s working!

    I do not updated the plugin at all. I do not know what it was. Yesterday i restored several backups from a date when it was working and do not fix the problem.

    Thanks!

    Thread Starter cinemaelysees

    (@cinemaelysees)

    Hi!

    The same for me. Curiously today all is working perfectly.
    No action from me but it’s allright now.

    Best regards

    Hi @cinemaelysees,

    Glad to hear it’s working now. If you still need any help with this, please don’t hesitate to ask us.

    @fuegoyamana, @trevor-nolan, if you can open a new topic please and we’ll be right along to assist.

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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