Unknown Ajax Error

  • Resolved rtbower

    (@rtbower)


    2 years, 3 months ago

    I recently updated from V1.2.1 to v1.417. We had a Gift Card product that was created in the old version and seemed to be working, but after putting that product in the Trash, it disapeared. Now when I try to create a new product I get “Unknow ajax error”. WordPress, all plugins and my Divi theme are all up to date. When I enable WP_DEBUG mode, there are no entries related to PW Gift Cards in the debug.log. Now I have no ability to use your plugin and my client is desparate to sell Gift Cards around this holiday season. Should I have completely removed the first plugin version before installing your latest? Any help is appreciated.

    The page I need help with: [log in to see the link]

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  • Plugin Author pimwick

    (@pimwick)

    Sorry to hear that you are having problems. There should be no need to remove the old version before installing the update.

    Since v1.417 is the Pro version, I need to mark this thread as resolved. www.remarpro.com doesn’t allow supporting Pro plugins using their forums. If you still need assistance please contact us at our website: https://www.pimwick.com/contact-us/

    Thanks for understanding!

Viewing 1 replies (of 1 total)
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