Unistalled plugin, but still GTM-code

Thanks for reaching out @webkocken. From reviewing your sites source code I can see a Google Analytics 4 (GA4) snippet reference (G-2G****06P7), however, this isn’t a standard snippet as as placed via Site Kit. Note also that this is a GA4 snippet and not Tag Manager. It can appear that this is a Tag Manager reference due to the script requesting coming from googletagmanager.com.

To determine more on this, can you share your Site Health information. You can use this form to share privately if preferred.?

After sharing you may wish to temporarily disable your LightSpeed cache plugin, in the event a caching or configuration is resulting in this snippet appearing as it does at present. I mention this as the snippet placed also includes a local reference, indication a possible configuration with a third party plugin. It’s also possible that another plugin has inserted this snippet.

Let me know if you have any questions with the above.

Hi @jamesosborne.

I have sent you the details in the form. I hope to get some help here.

Thanks for the update @webkocken. I noticed some plugins that can be used to insert custom snippets, including Analytics snippets. These include My Custom Code and Code Snippets. There is also a child theme related plugin and Rank Math, but of which may have Analytics configurations. Did you check these for the existence of any such snippets?

Note also we are limited to Site Kit support queries here in the plugin forums. While the GA4 snippet that’s on your site is not placed via Site Kit you can use the Health Check & Troubleshooting plugin to determine the cause. If you are unable to locate the snippet from checking the mentioned plugins above, you can follow the below steps:

You can try the below steps if you wish, which may help find the plugin or theme where the snippet was inserted:

1. Login to your site from a Chrome browser incognito window
2. Install and activate the Health Check & Troubleshooting plugin.
3. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot“. (This will temporarily deactivate other plugins and switch to a default theme – for you only, as a logged in user).
4. Check your sites source code, I suspect you won’t find a snippet placed
5. From back in your Health Check plugin click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to any additional plugins, before then visiting your sites source code once more.
6. Enable your plugins one by one while rechecking your sites source code each time until you locate the snippet. You’ll need to refresh/reload the source code page each time.
7. If you can’t locate the existing Analytics snippet try activating your present theme from within troubleshooting mode before checking the source code once mode (Please refresh the page before checking).

Once you locate the source of the additional Analytics snippet you can exit troubleshooting mode afterwards.

Hopefully the above is of use.

As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.