Uninstalling WPBakery

  • Resolved gideonse

    (@gideonse)


    5 years, 1 month ago

    Hello, all.

    I am trying to uninstall and remove WPBakery (aka Visual Composer, aka js composer) and I am at an utter loss.

    WPBakery’s support system is useless unless you pay for it; neither the FAQ or Knowkedge Base files are searchable, they haven’t posted on Twitter in two years. As far as I can tell the only answer offered to the question is “With Visual Composer Website Builder, you will always own your content. But since the plugin is responsible for layout and element styling, removing the plugin may have a negative effect on your site look.” Nothing else. Wut. And while I can see throughout this forum that I am likely to be told that I need to ask WPBakery what to do, I am hoping someone has a better suggestion.

    One answer on this forum is to simply delete the “js composer” folder using my host’s File Manager, but that causes a catastrophic error with WordPress, so I’d rather not do that.

    Any other suggestions?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    If you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    https://wpbakery.com/

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors.

    The vendors are responsible for supporting their commercial product.

    Thread Starter gideonse

    (@gideonse)

    Yeah, thanks to whatever bot reposted this message that has been posted on anything mentioning WPBakery. WPBakery doesn’t offer any support to un-paying users and don’t have forum just a impossible-to-use Slack, so I’m here to ask the forum. If you’re a paid moderator, feel free to ignore this and let the users help out, if they can.

    Thread Starter gideonse

    (@gideonse)

    Well, it turns out a theme was forcing it to be used. I killed that theme, and I was allowed to deactivate the plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
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