uninstall email subscribers

  • Resolved Ian H

    (@ian-helliwell)


    5 years, 6 months ago

    I need to completely uninstall the email subscribers plugin and start again. Just deleting the plugin has not removed the database tables and content.

    The original problem was some 26 million rows of data being generated in the tables which caused my hosting provider to take my database off-line until the size was reduced. I had no choice but to empty the biggest tables to get back on line.

    I now want to start again – clean the database, install the plug-in, import the subscribers, configure the emails etc etc.

    Please advise how to do this? Do you have a script for this? If I need to empty and or delete tables via PHPMyAdmin please list the tables that I should empty/delete.

    Thanks

    Ian

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Malay Ladu

    (@malayladu)

    Hi Ian,

    Sorry for the inconvenience you had.

    Please upgrade to Email Subscribers 4.0.18.

    We have added an option to rerun the migration from ES 3.5.18 manually. It will delete all tables created by ES 4.0 and re run the complete migration. We should fix the database size issue.

    You will find “Run the updater” button on Email Subscribers > Help & Info page.

    Hope that helps.

    • This reply was modified 5 years, 6 months ago by Malay Ladu. Reason: added missing information
    Thread Starter Ian H

    (@ian-helliwell)

    Thank you for the quick reply. How long should the re-run of the migration take? There is a message on the Help & Info page saying “Your database is being updated in the background. Please be patient” but no apparent activity.

    Thanks Ian

    Plugin Contributor Malay Ladu

    (@malayladu)

    Hi Ian,

    It will take some time based on your data.

    Please check back after sometime.

    Thread Starter Ian H

    (@ian-helliwell)

    OK – thanks for the help. I think I am up and running again now.

    Plugin Contributor Malay Ladu

    (@malayladu)

    That’s great Ian ??

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘uninstall email subscribers’ is closed to new replies.