• Resolved Leandro

    (@leandroprz)


    Hi,

    I’m using the plugin Uni CPO on my store and noticed that your plugin isn’t compatible. It doesn’t properly apply the discount rule on product pages, but it does apply it on the cart, checkout and category page.

    Is there a way to fix this issue?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ELEXtensions

    (@elextensions)

    Hello @leandroprz,

    After doing a quick check on the compatibility with the other plugin, ELEX Dynamic pricing is successfully applying the discount on the product, cart, and checkout pages. It might be possible that plugin configuration might be different on your site which is causing the issue so I would suggest you contact our support team for further analysis on the site.

    Thread Starter Leandro

    (@leandroprz)

    There’s not much to set up in both plugins, I have pretty much the default settings.

    I applied a 50% discount but the price is exactly the same on the front end, before and after the discount on a product page: https://i.ibb.co/FBYd79N/Untitled.png

    It works fine on the cart and checkout though.

    Plugin Author ELEXtensions

    (@elextensions)

    Hello,

    This is not recreated in our test environment. Please do raise a support ticket with us so that we shall look into this to find the root cause.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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