Unfinished payments

  • Resolved toto135

    (@toto135)


    4 years, 9 months ago

    I am having many problems with the payments on my shop. Customers complete the order (see URL) confirming the client that the order has been placed. But in woocommerce the order appears as Pending payment and in 2checkout it is shown as “Unfinished”.

    I would like to get the PRO version, but I need to make sure the plugin works 100%. When I reviwed the log, it seems like there is only one initial communication:

    02-10-2020 @ 17:01:56 – Order ID 2692
    02-10-2020 @ 17:01:56 – WC API ==> WC_Gateway_NM_TwoCheckout
    02-10-2020 @ 17:01:56 – Message Type/Fraud Status: INVOICE_STATUS_CHANGED/pass
    02-10-2020 @ 17:53:54 – ========== Payment Procesing Started: args =========
    02-10-2020 @ 17:53:54 – sid=102697741&mode=2CO&merchant_order_id=2693&first_name=Salvador&last_name=Toledo&street_address=Res.+Santa+Teresa+Senda+6+Pol+B&street_address2=25&city=Ciudad+Merliot&state=&zip=&country=SV&email=salva-toledo%40hotmail.com&phone=78417785&ship_name=Jennifer+Vides&company=&ship_street_address=Calle+al+Volc%C3%A1n%2C+400+mts.+al+Ote.+del+final+Blvd.+Constituci%C3%B3n%2C+Mejicanos%2C+San+Salvador.&ship_street_address2=Centro+de+Distribuci%C3%B3n+S%C3%BAper+Repuestos&ship_city=San+Salvador&ship_state=&ship_zip=&ship_country=SV&x_receipt_link_url=https%3A%2F%2Ffloristeriacamelot.com%2Fcheckout%2Forder-received%2F2693%2F%3Fkey%3Dwc_order_jUIYeTaSlbUQ3%26utm_nooverride%3D1&return_url=http%3A%2F%2Ffloristeriacamelot.com%2Fcart%2F%3Fcancel_order%3Dtrue%26amp%3Border%3Dwc_order_jUIYeTaSlbUQ3%26amp%3Border_id%3D2693%26amp%3Bredirect%26amp%3B_wpnonce%3D1e401ae7e6&li_0_type=product&li_0_name=Order+5739+-+Jard%C3%ADn+de+ternura+%28Product+SKU%3A+741%29&li_0_quantity=1&li_0_price=70.00&li_0_product_id=AM113&li_0_tangible=N&li_1_type=product&li_1_name=Other+Fee+Entrega+por+la+ma%C3%B1ana&li_1_quantity=1&li_1_price=3.99&li_2_type=product&li_2_name=Other+Fee+Tarifa+de+manejo&li_2_quantity=1&li_2_price=2.99

    It seems that there is no INS response after this first cummunication….

    Please advice.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author N-Media

    (@nmedia)

    Hi,

    we just fixed this issue and here is a beta version, can you please check this:
    https://we.tl/t-bVBQ0KYz12

    Thread Starter toto135

    (@toto135)

    Hello, I installed the new version and Im getting the same issue, there is just one communication, and the process fails:

    02-12-2020 @ 09:35:40 – Order ID 2732
    02-12-2020 @ 09:35:40 – WC API ==> WC_Gateway_NM_TwoCheckout
    02-12-2020 @ 09:35:40 – Message Type/Fraud Status: INVOICE_STATUS_CHANGED/pass
    02-12-2020 @ 09:35:40 – Payment Status Clear with Invoice ID: 250292923301
    02-12-2020 @ 09:44:51 – ========== Payment Procesing Started: args =========
    02-12-2020 @ 09:44:51 – sid=102697741&mode=2CO&merchant_order_id=2733………

    Whean I look at 2checkout INS messages log, these type of failed payments dont show any communication…

    Plugin Author N-Media

    (@nmedia)

    Hi,

    But as I can see your response near: 02-12-2020 @ 09:35:40 – Payment Status Clear with Invoice ID: 250292923301

    Seems order is processed successfully…

Viewing 3 replies - 1 through 3 (of 3 total)
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