Unexpected upload file size limit

  • Resolved stacyvlasits

    (@stacyvlasits)


    8 years ago

    I am unable to upload files larger than 10MB using Wp File Manager.

    This is unexpected because:
    1: My server is configured to allow files up to 192 MB
    2: I am able to upload files as large as 192 MB using the WordPress Media uploader.
    3: I have configured Wp File Manager to allow files up to 190 MB
    4: I am able to upload files that are smaller than 10MB using WP File Manager.

    I have a licensed copy of WP File Manager
    I am running WP 4.6.1
    I am using a Genesis theme.
    I attempted to use your form at https://www.webdesi9.com/support/ and got no response.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author mndpsingh287

    (@mndpsingh287)

    Hey @Stacylasits,

    Thanks for contacting support but we did not receive any mail by you. Can you again contact us at https://www.webdesi9.com/support/ and provide more details so that we can resolve your issue.

    Thanks,
    Mandeep Singh
    Support Team

    Thread Starter stacyvlasits

    (@stacyvlasits)

    Sent again. Please reply here if you haven’t received it again.

    Plugin Author mndpsingh287

    (@mndpsingh287)

    Hey @Stacylasits,

    We got your email, We will respond you to your email soon.

    Thanks,
    Mandeep Singh
    Support Team

    Thread Starter stacyvlasits

    (@stacyvlasits)

    I got your email. Did you not get my reply? I haven’t been getting any responses from my followup emails.

    Plugin Author mndpsingh287

    (@mndpsingh287)

    Hey Stacy,

    Thanks for contacting the support. We checked our code and tested our plugin again on various servers, we are unable to replicate your issue on other servers. It only happens on your server. It can be your server issue or might be conflict with one of your plugins.

    Thanks,
    Mandeep Singh
    Support Team

Viewing 5 replies - 1 through 5 (of 5 total)
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