Unexpected error loading after installing version 2

Hi alexfloren,
if you go in text mode editor (the standard WP editor), not the visual, and look at the source code, you should see something like the following code:

<div class=”zedity-iframe-wrapper aligncenter” style=”max-width:600px;max-height:600px” data-origw=”600″ data-origh=”600″><iframe class=”zedity-iframe” src=”http ://localhost:8578/wordpress/wp-content/uploads/2013/12/test.html?_dle2y6ns” width=”600″ height=”600″ scrolling=”no” data-id=”96″ title=”sky”></iframe></div>

Make sure that the text in bold that appear after “src=” (i.e. http: //localhost:8578, in the example above, but in your case can be different) is the same than then the first part of the address that you have in the browser address bar (if they are not the same then the browser believes you’re doing a cross-domain call and it does not allow it). In other words, the domain in the iframe and the one in the browser address bar must be the same.

If you cannot figure it out please send us a screenshot of the WordPress editor in text mode where we can see the browser address bar and the code and will assist you in getting this one fixed, it’s very simple. You can email us at info @ zedity.com or post at https://zedity.uservoice.com (we’ll reply within 24 hours).

Thank you for using Zedity.

Great news everybody!

Please upgrade to version 2.0.1+ and everything will managed automatically by Zedity!

I am on wordpress 3.8 hosted at DirectNIC using zAlive theme. Zedity seems to load, install, and activate properly. However, in edit page none of the editor features react. I have deactivated all plugins without effect. What’s next to find a solution and get zedity up and running.

Hi bobmagne,
Thanks for reporting this. We’ve just tried to install that theme and it works, so the problem may not be related to the theme.
To find a solution, what could be helpful is a screenshot and in particular, if you could take it while the developer tool console is open (to open it: e.g. in Chrome, press F12 (on Windows) or Cmd+Opt+I (on Mac OS)) then click on the “Console tab”. Especially if you see error messages in that console panel, please make sure to capture them.
You can send the screenshot to info @ zedity.com or ask us for any further details.

Thank you in advance for your collaboration.

Zuyoy,

I have prepared an email and sent to [email protected]. I appreciate your friendly response and willingness to pursue my issue. Thanks.

You’re welcome.
We received your email. Thanks.