Unexpected disconnection

  • Resolved oak3

    (@oak3)


    1 year, 9 months ago

    Jetpack disconnected from my WordPress account a couple weeks ago and I had no idea. My posts didn’t get posted to social media, and emails weren’t sent out to subscribers. I found where to push the posts to social media, but is there a way to send out “old” post emails to subscribers?
    I’m not even certain that is still connected properly because I don’t know why Jetpack got disconnected in the first place. Looks like it happened on the 17th. Is there a way to tell?

    The page I need help with: [log in to see the link]

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  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @oak3

    Thanks for contacting us about this. I took a look for you and your Jetpack connection looks great now.

    It’s hard to tell what caused Jetpack to disconnect, usually if it happens it is something changing on the server, perhaps even something small. There is nothing it our logs to narrow down what happened.

    There is not currently a way to resend out old posts via email. This may be part of a future release, but I couldn’t give any sort of timeline.

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