unexpected cookie(s)

  • Hello,

    I am using Mailpoet plugin since several months and I am really satisfied with it. But recently a cookie crawler detected a cookie “mailpoet_page_view” being set. My settings for mailpoet in the advanced tab under tracking is “Partial”. According to your description, NO cookies are set with this setting.

    This is a serious issue, because I am legally obliged to publish ALL cookies for my website in a privacy statement.

    Two additional cookies were also detected: newsletter_editor.spectrum.palette and newsletter_editor.preview_type. From their names, they are not as obviously related to mailpoet as the one above, but I am using only mailpoet for my newsletters. And it seems they might be set only for the editor and not for the subscriber. But “seems” and “might” is not sufficient for a legal document.

    Can you please help clarify which cookies I need to publish in my privacy statement?

    Thanks in advance

Viewing 1 replies (of 1 total)
  • Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello there @dillhausen ,

    Thank you for reaching out to us.

    Based on your description, it sounds like your cookie crawler detected three cookies: mailpoet_page_view, newsletter_editor.spectrum.palette, and newsletter_editor.preview_type. Here’s some information on each:

    – mailpoet_page_view:

      • This cookie is primarily used to track page views by visitors and subscribers. However, since you’ve set tracking to “Partial” in the MailPoet advanced settings, this cookie should not be set for your subscribers. That said, it may still appear if you’re logged in as an admin while testing.
      • If you continue to see this cookie on the subscriber side, let us know, and we’ll help you investigate further.

      – newsletter_editor.spectrum.palette and newsletter_editor.preview_type:

        • These cookies are generally set only in the admin area when using the newsletter editor in MailPoet. They help with functions like color palettes and preview types in the editor and should not be set for subscribers or general visitors.
        • If you’re only seeing these cookies while logged in as an admin, they shouldn’t need to be declared for general visitors or subscribers.

        For a full overview of the cookies MailPoet uses and their functions, here’s our documentation on Cookies Used by MailPoet.

        If you need further assistance or have additional questions about privacy compliance, feel free to reach out.

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