• phanord

    (@phanord)


    Erreur du widget

    Une erreur a empêché l’affichage de ce widget. Signalez le contenu exact de l’erreur dans le forum d’assistance pour en conna?tre la cause.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @phanord. It sounds like what you are facing may be related to the Site Kit widget on the main WordPress dashboard, with another plugin possibly loading the Google Charts library as Site Kit also does. To confirm that this is the case, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.??
    2. Can you confirm that the Site Kit dashboard loads as expected for you, when clicking on the Site Kit tab on the left of your wp-admin dashboard?

    Let me know if you have any questions with the above.

    Plugin Support James Osborne

    (@jamesosborne)

    We received your Site Health information @phanord, many thanks for sharing. While there are no known conflicts with any of the plugins you have active, it’s very possible that one or more of these may be loading Google Library scripts on the main WordPress dashboard, impacting how Site Kit is rendering content on that same page. To troubleshoot this further, please follow the steps below:

    1. Login to your live site from a Chrome browser incognito window.
    2. Install and activate the Health Check & Troubleshooting plugin.
    3. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
    4. From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google“.
    5. Check for the same error once more when visiting the WordPress dashboard.

    Let me know if you have any questions with the above. Thank you.

    Thread Starter phanord

    (@phanord)

    I’m still trying, the problem is the same.

    Plugin Support James Osborne

    (@jamesosborne)

    Sorry to hear that. Given the issue remains, please share the following:

    1. When checking the dashboard from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear.?
    2. Does this occur on the Site Kit dashboard, the main WordPress dashboard (via the Site Kit widget), on the front end of your site when using the Site Kit admin toolbar?

    Let me know if you have any questions with the above.

Viewing 4 replies - 1 through 4 (of 4 total)
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