Understrap Conflicts with the “WooCommerce Authorize.Net Gateway” Plugin

  • Resolved youshallthrive

    (@youshallthrive)


    3 years, 6 months ago

    Hi! When trying to checkout in WooCommerce using the “WooCommerce Authorize.Net Gateway” plugin (https://woocommerce.com/products/authorize-net), the Understrap theme causes this error to show at the top: “An error occurred, please try again or try an alternate form of payment.”

    We changed the site to use another theme, and everything worked fine, so it is the Understrap theme we know. The error message in my debugger is this:

    Uncaught TypeError: Cannot read property 'split' of undefined
    at Object.k.payment.cardExpiryVal (jquery.payment.min.js?ver=3.0.0:1)
    at a.value (sv-wc-payment-gateway-payment-form.js?ver=5.10.4:2)
    at a.value (wc-authorize-net-cim.min.js?ver=3.6.0:1)
    at HTMLFormElement.<anonymous> (sv-wc-payment-gateway-payment-form.js?ver=5.10.4:2)
    at HTMLFormElement.dispatch (jquery.min.js?ver=3.5.1:2)
    at HTMLFormElement.v.handle (jquery.min.js?ver=3.5.1:2)
    at Object.trigger (jquery.min.js?ver=3.5.1:2)
    at s.fn.init.triggerHandler (jquery.min.js?ver=3.5.1:2)
    at e.completeOrderSubmitHandler (checkoutwc-front-4.3.5.min.js?ver=5.7.1:1)
    at HTMLFormElement.dispatch (jquery.min.js?ver=3.5.1:2)

    Also here is a screenshot of the error: https://imgur.com/a/Fxqeh69

    Any help is appreciated, thank you!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter youshallthrive

    (@youshallthrive)

    It looks like Understrap recently updated their website, and now you have to pay for it: https://understrap.com

    We were using the FREE version before, so we are going to buy it soon and see if that fixes the problem ??

    Understrap is and will remain free.

    Please update to the latest version to see if that fixes your issue.

    Thread Starter youshallthrive

    (@youshallthrive)

    Ah ok yea I assume our project manager bought the child theme you see here then: https://understrap.com/understrap-child-themes

    Either way, I updated everything to the latest versions, and it still has the problem ?? So we are going to contact “CheckoutWC” support, and see if it is related to their plugin, since it overrides the “checkout” page. Thank you for your assistance though!

    Looking at the error, none of these scripts are coming from Understrap, so the plugin will probably be more likely to be able to resolve this for you. It seems to suggest that there is a problem with an array returning undefined values in a split() function in one of their JS files.

Viewing 4 replies - 1 through 4 (of 4 total)
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