Understanding email delivery

  • Hello Support … I have a general question and have tried hard to find the answer but hoping you can point me in the right direction.

    I use Everest for all my forms and all working as they should and users receive a confirmation email as does the site admin team.

    My question … I am puzzling how the emails are actually sent and where I can actually see them. I can see the Entries log and again that works great and I download as a csv file and check .. great feature.

    Are emails sent via Easy WP SMTP (I have it installed) or through the actual Admin email eg Gmail etc.

    Any pointers appreciated as just trying to understand how it all works and ideally see where they are sent from?

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  • Hi,

    My question … I am puzzling how the emails are actually sent and where I can actually see them.

    The emails are sent from your site using your contact form plugin supported by our plugin. Our plugin serves like a bridge between your site and the receiver making sure that the emails are sent. No emails are stored by our plugin in your site. Usually contact form plugins include an option to store emails sent or they provide an addon for this.

    Let me know if the above helps you.

    Thank you

    Depending on your email provider, you might be able to find the emails in your sent items folder if you log into your account directly.

    Graeme

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