undelivered

Hello diamond-shin,

Thanks for using our plugin!

The plugin’s job is to deliver the text message to Plivo using their API. As soon as it appears in their debug console, it is out of our hands. So possibly this could be an issue at Plivo, in which case you should try to contact their support.

When the text message was sent, a notice was added to the order. Could you double check the format of that phone number? If the text message was sent to a wrong or incorrectly formatted phone number, an error like this might also be thrown…

This shouldn’t be the case, however, because we try to format the user’s phone number automatically for use with Plivo.

Looking forward to hearing back from you,

SiteOptimo