undefined on checkout

  • Resolved ianatkins

    (@ianatkins)


    3 years, 4 months ago

    Hello.

    If I change the payment method from Stripe back to Paypal, then above the Paypal button is ‘Undefined’. Looks to load inside an <iframe>.

    Have Pay Later enabled, but it also doesn’t show.

    In the browser console are the following errors:

    unhandled_error Object
<code>g @ js?client-id=AUyMSiv3atNnvuL4T6TlJglQuBAxP8zLwcsJOsPuojCzebX4prsSkSmj_3-dSOkCPXNRNEkeCIAyPFX4&currency=USD&integration-date=2021-09-17&components=buttons,messages&vault=false&commit=true&intent=capture&enable-funding=venmo,paylater:2</code>

Uncaught TypeError: Cannot read properties of null (reading 'nodeType')
<code>at js?client-id=AUyMSiv3atNnvuL4T6TlJglQuBAxP8zLwcsJOsPuojCzebX4prsSkSmj_3-dSOkCPXNRNEkeCIAyPFX4&currency=USD&integration-date=2021-09-17&components=buttons,messages&vault=false&commit=true&intent=capture&enable-funding=venmo,paylater:2</code>

    Running the latest version of the plugin.

    Best.

    Ian.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @ianatkins,

    Are you using a multicurrency solution?
    This “Undefined” message can potentially be displayed instead of the Pay Later messaging when there is a currency mismatch between your PayPal account and the site.
    Could you maybe share a link to your site so we could take a closer look at the behavior that causes the message to be displayed?
    You can also share it privately with us from here: https://paypal.inpsyde.com/docs/request-support/
    In that case, please include a link to this thread.
    Thanks!

    Kind regards,
    Niklas

    Plugin Support Syde Joost

    (@joostvandevijver)

    Since we haven’t heard back from you, I’m going to mark it as resolved.
    In case you’re still having problems, feel free to let us know!

    Hi, I’m having this same issue using the Currency Switcher for Woocommerce plugin, could I have a hint about how to solve it? Thank you in advance.
    Best regards,
    Juan

Viewing 3 replies - 1 through 3 (of 3 total)
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