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Hi @rokeyfx,

I made some tests and the importer for Zendesk works ok. Try to deactivate your other plugins temporarily and only leave the core plugin active and the importer. You can also check these guides:

– https://getawesomesupport.com/documentation/importer/importing-from-zendesk/
– https://getawesomesupport.com/documentation/importer/importing-large-volumes-of-tickets/

Thanks.

Hi,

Marking this as solved. If you have any questions, you can open a new topic.

Best Regards.